Terms & Conditions

Information on the content of the Site

DSM-Firmenich Houdan SAS has set up www.lacteol.com and their local sites for the general public with information on the Lactéol range (hereafter the “Site”).

The Website is aimed for general public and health care professionals. Information provided by this website does not in any manner replace medical advice. The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition.

The information contained on the Site should under no circumstances replace a medical consultation, which remains the only way to establish a diagnosis and implement a treatment adapted to each individual. DSM-Firmenich Houdan SAS remain responsible for the content of this site. Any information concerning potential conflicts of interest with the author is available on request to the person in charge of publication.

Access to and use of this site and all Lactéol sites (hereinafter defined as “Site/Sites”) are subject to the following terms and conditions and all applicable laws. By viewing this Site, you agree to its terms; You must not use this Website if you disagree with any of these Terms and Conditions. Our Sites may contain additional terms and conditions that shall be applicable to the use of those Sites. If there is any conflict between the terms and conditions contained herein and the additional terms on any of our Sites then these terms shall take precedence. DSM-Firmenich Houdan SAS reserves the right to revise these terms and conditions and/or to terminate without notice access to the Sites at any time. You should check the Sites from time to time to check the current Legal Notice and other additional terms and conditions, because they are binding on you.

You may browse this Site for personal entertainment and information. You may download on one computer or print any material on the Site for your own non - commercial, educational, private or domestic use only. However, you may not distribute, modify, transmit or revise the contents of this Site without written permission of DSM-Firmenich Houdan SAS. You may not link to the Site from a third party site without our prior written permission.

This Website and all local Websites that are designed to provide information about our health products or licensed medicines are not intended to provide medical instructions or advice regarding their use, but only general information that should not be relied upon by any individual or for any specific purpose. Always consult your physician or pharmacist for treatment advice and special needs.

No part of the Website or any Branded Website constitutes an offer to buy or sell products and/or services in any jurisdiction, and the Website is provided for informational purposes only. We do not guarantee that the products and/or services on the Website or any Branded Website are or will be available at the place and time you wish to purchase a particular product and/or service.

Accessibility of the Site

The person in charge of the publication of the Site makes every effort to make the Site accessible, without being under any obligation to do so. It should be noted that for reasons of maintenance and updating or for any other reason, of a technical nature, access to the Site may be interrupted.

Legal information

Website publisher

DSM-Firmenich Houdan SAS
Route de Bu,

SIREN : 810 585 109
N° de TVA Intracommunautaire : FR65 810 585 109

The Editorial Director is DSM-Firmenich Houdan SAS.

The Site is intended exclusively for people living in Latin America, Asia and Europe.

Website hosting
Amazon AWS – Region France.

Intellectual Property

The Site and each of its components including, but not limited to, articles and information, illustrations, trademarks, logos, logos, photos, images, illustrations, texts, slogans, videos, etc. (hereinafter the “Creations”) are the exclusive property of DSM-Firmenich Houdan SAS and its affiliates and are subject to US intellectual property law.

Using the Site does not give you ownership of any intellectual property rights in the Services or Content you access. These terms do not grant you the right to use any branding or logos used in the Services or Content. Removing, obscuring, or altering any legal notices displayed in or along with the Services or Content is prohibited.

No element of the Site may be copied, reproduced, altered, modified, downloaded, distorted, transmitted or distributed in any way, on any medium whatsoever, in whole or in part, without the prior express written consent of DSM-Firmenich HoudanSAS. Only copying for private use is authorized for your personal, private, non - commercial use on your personal computer.

The trademarks owned by DSM-Firmenich Houdan SAS and its affiliates as well as the logos appearing on the Site are registered trademarks. Any total or partial reproduction of these trademarks or logos, made from elements of the site without the express authorization of DSM-Firmenich Houdan SAS is prohibited.

DSM-Firmenich Houdan SAS cannot be held responsible, in any way, for the content, advertising, products or services accessible on its site or in connection with the site.

Neither title nor intellectual property rights are transferred to any third party through the use or access to this Site; rather, all rights, title, and interest in and to all aspects of this Site remain the sole property of DSM-Firmenich Houdan SAS or its affiliates. If you breach any of the terms in this Legal Notice or any Sites, your permission to use the Sites automatically terminates. Any rights not expressly granted herein are reserved.

Nothing in the Terms constitutes a transfer by us of any Intellectual Property Rights to you or any third party. You may not copy, reproduce, republish, upload, download, publish, broadcast, store, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the Content, services, web pages or materials on the Website or the computer codes of elements constituting the Website, other than for your personal use. You also may not use any automatic or manual device, program, algorithm or methodology, or any similar process, on any part of the Website or the Content. Subject to the foregoing, you may download insubstantial excerpts of such Content to your hard drive for the purpose of viewing them, provided that only one copy of such information is created.

We do not allow to use any names, logos or marks in any jurisdiction in which we are not authorized to do so, and will not provide or offer to provide any products and/or services bearing such names, logos or marks in any such jurisdiction.

DSM-Firmenich Houdan SAS may make changes to content at any time without notice. Sites which are designed to provide information about our healthcare products or licensed medicines are not intended to provide medical advice or instructions as to use but only as general information which should not be relied upon by any individual or for any specific purpose. Always consult your doctor or pharmacist for advice on treatment of individual circumstances and needs.

DSM-Firmenich Houdan SAS only purports to use names, logos or marks appearing in this Site in those territories in which it or its affiliates are entitled to do so, whether by virtue of pending or registered trademarks, licenses, or otherwise. For the avoidance of doubt, DSM-Firmenich Houdan SAS does not purport to use any name, logo or mark in any territory in which it is not so entitled, and will not supply or offer to supply products and/or services bearing any such name, logo or mark into any such territory. The use or misuse of these trademarks or any other content on this Site, except as provided in these terms and conditions or in the Site content, is strictly prohibited.

Any products or services that we make available to you on or through other DSM-Firmenich Houdan SAS Lactéol websites will be subject to additional terms and conditions.

DSM-Firmenich Houdan SAS is not responsible of the content in each local website which is responsibility of our local distributor.

Limitation of liability

DSM-Firmenich Houdan SAS cannot be held responsible in case of:

  • technical malfunctions;
  • inaccuracies or omissions in the information available on the site.
  • any damage resulting from fraudulent intrusion by a third party leading to changes in the content of the information available on the Site.
  • any damage whatsoever that may result from the use or misuse of information or Creations by users resulting, but not limited to, the violation of the General Terms and Conditions of Use of the Site www.lacteol.com or any other Lactéol site.

These restrictions shall apply whether or not the Site Owner has been advised of the possibility of such damages and regardless of the failure of any other recourses. These limitations shall apply to the fullest extent permitted by applicable law.

Unavailability of the Site

DSM-Firmenich Houdan SAS and its affiliates are not responsible in case of unavailability of the site for any reason.

No warranties

DSM-Firmenich Houdan SAS does not warrant that this Site or the server that makes it available are free of viruses or other harmful components; you (and not DSM-Firmenich Houdan SAS) assume the entire cost of all necessary servicing, repair, or correction and any award in any related proceedings shall be limited to monetary damage and shall include no injunction or direction to any party other than the direction to pay a monetary amount.

DSM-Firmenich Houdan SAS is under no obligation to respond to messages posted to this Site. Please be aware that applicable national law governs the type of material that can be posted to a website; and you must not contravene any such laws including those that prohibit threatening, libellous, defamatory, obscene, pornographic, indecent or profane material, or post any material that could constitute or encourage conduct that would be considered a criminal offence or in contravention of any other applicable law.

DSM-Firmenich Houdan SAS is unable to and accepts no responsibility to review communications or materials posted to its Sites. However, DSM-Firmenich Houdan SAS does reserve the right, using its sole discretion, to remove any communications or materials that it considers unacceptable for whatever reason.

This Website is provided “as is,” with all faults, and DSM-Firmenich Houdan SAS express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Links to other sites

This Site may contain references or links to third party websites. These links are provided for information purposes only. The presence or mention of any third party information, material or content on the Site, or the existence of links to third party information, material or content on the Site, does not constitute an endorsement of such third party information, material or content. DSM-Firmenich Houdan SAS is not responsible for any content of external links.

Your use of the website

You agree that you will not use this Website in any way that is inconsistent with your use of the Website:

  • use the Website in a manner that could lead to the instigation, obtaining or performance of any criminal, fraudulent, illegal or prohibited activity under these Terms;
  • use the Website for any purpose other than your personal use;
  • advertise or promote your own or third party products and services, including through the distribution of spam;
  • transfer files containing viruses, Trojan horses or engage in any other harmful activity to the Website;
  • create a link to the Website from a third party site without our prior written permission;
  • access or attempt to gain unauthorized access to any user account linked or associated with the Website or penetrate or attempt to penetrate the Website’s security measures; or
  • impede the access, use or enjoyment of the Website by any other person.
  • each access and use of the Website is at your own risk and responsibility. You must use your own anti-virus protection software.
  • you are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of and comply with these Terms and all other applicable terms and conditions listed in these Terms.
  • we reserve the right to suspend, restrict or terminate your access to this Website (or any part of it) at any time, at our discretion and without notice, if we believe that you have breached any of the restrictions in these Terms.

Content uploaded by other users

This Website may include information and material uploaded by other affiliates of DSM-Firmenich Houdan SAS. Such information and materials have not been verified or approved by us. It is responsibility of the affiliates to respect the jurisdiction and regulation in their respective countries.

We advise you to enter to the information that corresponds to the country you are. DSM-Firmenich Houdan SAS is not responsible if you go directly to the global website (www.lacteol.com). Please note that the Product registration status, approved indication and labeling, product availability, packaging information and design and prescription information are country dependent and vary from a country to another. For your country specific information, refer to the local product label or to the local health authority database.  

Your legal obligations

You confirm that:

  • you are of the age of majority in your jurisdiction or have the consent of your parent or legal guardian; and
  • you will comply with the restrictions on your use of the Website as set out in these Terms.
  • You agree to indemnify us for any damages or claims (including any legal costs relating to such damages or claims) of any third party relating to or arising from Your use of the Website, including any breach or alleged breach of these Terms or Your violation of any law or the rights of any third party.

Reliability of the information displayed

The content of our Website is provided for general information purposes only. It is not intended to provide advice on which you can rely. You should obtain professional or specialist advice before taking, or refraining from taking, any action based on the content of our Website.

Whilst our aim is to ensure that the Website and its content is correct at the time that such content is uploaded to the Website, it is subject to change and, to the extent permitted by applicable laws and regulations, we make no representation or warranty (express or implied) that the information on the Website or its content is accurate, complete or up to date.

All content and services on the Website are provided on an “as is” and “as available” basis and, to the extent permitted by applicable laws and regulations, without any representations or warranties of any kind.

We make no commitment to update the information contained on the Website.

Although our objective is to ensure that the Website, its content, any functions offered through the Website and any information contained therein are free of errors, bugs or viruses, we cannot provide you with such a guarantee due to the nature of the Internet. We do not warrant that the Website or any part of its content will always be available or uninterrupted and fully functional. We may suspend, withdraw or restrict the availability of all or any part of our Website for operational or commercial reasons.  Access to our Website may be suspended temporarily and without notice in the event of system failure, maintenance or repair or for reasons beyond our reasonable control.

You are responsible for complying with all applicable laws and regulations in the country from which you access or use the Website. We do not guarantee that the Website (including its content, any function or benefit it offers or any information it contains) is appropriate or available for use in all countries.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the French laws and you submit to the non - exclusive jurisdiction of the state and federal courts located in France for the resolution of any disputes.

DSM-Firmenich Houdan SAS

Product registration status, approved indications and labelling, product availability, packaging information and design and prescription information are country dependent and vary from one country to another.
For your country specific information, refer to the local product label or to the local health authority database.

LAC09-08/2022 INT